What’s Your Wildly Important Goal?
As an Agency, the most important thing we should strive to achieve is our Wildly Important Goal. We share our insights for creating your WIG.
5 More Ways to Beat Your Competition
It takes work to change old habits. But new habits can be formed when you get serious about beating the competition with these tips.
Adapt and Overcome: Make Your Sales Plan Work
There will be times when we have to recognize that our original sales plan won’t work and that our only choice is to adapt the plan.
5 Common Denominators of High-Performing Sales Teams
What makes high-performing sales team members tick? We define five common traits in this article.
Team Member Recognition: A Post-Valentine’s Exercise
Team Member recognition is so important. Here's a fun post-Valentine's exercise focused on gratitudes that will boost your team's morale.
The Race for Better Sales Results – Are You Training or Trying?
There is a profound difference between trying to do something and training for results. Is your approach reflected in your sales growth?
The Trick to Selling Insurance – A Quick Dopamine Fix
As insurance producers, we sell a PROMISE. It's not sexy, not exciting, and it's not even real to many people. It is our job to prescribe just what the Doctor ordered… dopamine. Dopamine is the key to selling insurance.
5 Not-So-Little-Things That Matter Big for Customer Satisfaction [Retention Rock Stars: Part 4]
When you get the little things right, customer satisfaction increases - and so does retention. Check out these five "not-so-little" things you can do to increase both.
Create Customer Loyalty with These 5 Events [Retention Rock Stars: Part 3]
To create customer loyalty in a highly competitive and commodity-based industry the cardinal rule is to stand out from the crowd. You must make your customers feel special. Customer appreciation events are the perfect way.
Strengthen Customer Relationships [Retention Rock Stars: Part 2]
Insurance customers are loyal to businesses they like and trust and who demonstrate tremendous value. We must strengthen customer relationships to ensure we are the business and people our customers can depend.