When you get the little things right, customer satisfaction increases - and so does retention. Check out these five "not-so-little" things you can do to increase both.
To create customer loyalty in a highly competitive and commodity-based industry the cardinal rule is to stand out from the crowd. You must make your customers feel special. Customer appreciation events are the perfect way.
Insurance customers are loyal to businesses they like and trust and who demonstrate tremendous value. We must strengthen customer relationships to ensure we are the business and people our customers can depend.
A memorable customer experience is more crucial today than ever. Learn to impress customers at your insurance agency.
There are only so many hours in the day and so high we can take rates. The solution? Turn your AGENCY EXPERIENCE into the product.
There are a few talking heads on TV that love knocking Whole Life insurance. “Buy term and invest the rest,” they preach. The bottom line is that they are all probably way smarter than me. And the facts they throw out about life insurance are correct. And I don’t disagree with buying Term and investing. But the reason they are off-base in their negative opinion about Life insurance is that the facts they present are from a textbook. What all of you know, given the profession you’re in, is that life doesn’t happen in a textbook. Human beings are
Your Agency Referral Program could be a game-changer. People love to support small businesses. Try this proven tactic.